Answer extracted from the How I Invest with David Weisburd podcast — listen to the full episode below.
A clear, documented process ensures a firm makes investments based on high conviction fit with their thesis, not deployment pressure. It creates team clarity on strike zone and investment criteria, so every member understands which assets the firm targets and how they evaluate them. Without process, a firm is not really investing—it is simply managing assets.
The absence of process has real consequences. Without documented criteria, managers default to pressure-driven decisions rather than strategic conviction. This distinction matters because institutional capital depends on understanding how decisions will be made consistently across market cycles and team transitions.
For John Austin, who spent over 25 years as an investor including as founding CIO at the Berkeley Endowment, the process itself becomes the proof point. Track records matter, but they are backward-looking artifacts of past conditions and team composition. A process, by contrast, is a repeatable framework that can survive personnel changes, market shifts, and the test of time.
Team alignment around a clear process means every member—from junior analysts to senior partners—operates from the same set of investment criteria. Without this shared framework, individual team members pursue different signals or chase deployment targets instead of maintaining disciplined investment standards.
The challenge is explicit: most GPs emphasize track record or credential polish without clearly articulating the process that generated results. But what institutional investors really want to understand is how decisions are made, what gets filtered out, and why. A documented strike zone prevents drift and keeps the firm's capital deployment aligned with its original thesis.
As discussed in this episode of How I Invest with David Weisburd, the real unforgivable sin in institutional investing is doing things you don't understand. A clear process ensures every investment decision remains within the bounds of genuine team competence and conviction.
"The really truly unforgivable sin is doing things you don't understand. You can't do things you don't understand as a CIO."
John Austin — Founding CIO, Berkeley Endowment. Over 25 years as an investor, Austin has evaluated hundreds of fund managers and developed investment criteria for institutional capital representing future generations. His experience at the Moore Foundation and the Berkeley Endowment gives him direct insight into how LPs assess manager quality.
When Austin discusses the mistake most GPs repeat, he highlights a deeper truth: LPs don't just want impressive résumés or stellar past performance. They want evidence of a systematic, repeatable approach that explains how the best returns were actually generated and why those results should persist into the future.
Exceptional managers know who they are, what their investment sweet spot is, and how they operate. They are learners who evolve, but they start from a sense of clarity about their approach and stay disciplined within their domain.
Citadel is fundamentally different because it makes hundreds of investments in an hour, whereas a private equity fund might make a few investments a year, enabling an entirely different scale and speed of decision-making.
The biggest change is the explosion of asset size and the number of firms competing for assets. Thirty years ago, a firm with liquidity had tremendous advantage; today, competition is intense and access is far more difficult to secure.