Unprompted: Real AI in IC podcast cover
The answer lives in this podcast Unprompted: Real AI in IC · Charlotte Halligan

Published August 11, 2026 · Editorial summary by Listenly based on the real audio episode · Topics: Barn to Ballroom · West Sussex · ChatGPT

How can you use AI to capture and replicate a senior leader's tone of voice for internal communications?

To replicate a senior leader's tone of voice with AI, feed the model approved writing samples and unscripted videos the leader created without any external scripting input. Those materials establish what the leader authentically sounds like. Once that baseline is set, draft your communication as usual, then run it through the AI as a tone check — and always review every output yourself before anything goes out.

This is the method Charlotte Halligan described on Unprompted: Real AI in IC. The key word throughout is "authentically." The source material fed into the AI must reflect the leader's own unfiltered voice — not content that communications teams have already shaped. That distinction matters because the whole point is to train the AI on what the leader genuinely sounds like, not on what the comms function has historically made them sound like.

The second — and equally important — principle is never to treat the AI's output as final. Halligan is explicit: AI will subtly insert generic best-practice ideas into its suggestions. Those insertions may read as perfectly competent, but they are not things an experienced communicator would choose, and they dilute rather than reinforce a leader's distinctive voice. The communicator must stay in charge of every editorial decision.

"It's not necessarily that AI is going to take your job, but somebody who knows AI is going to take your job. So you kind of have to get on the bus or get off the bus."

— Charlotte Halligan, Unprompted: Real AI in IC, S01 EP4

The method, step by step

1
Source authentic material only Collect writing and video the leader produced without any scripting from comms. This is the only source that reflects their real voice.
2
Programme the AI with those samples Input the approved material to build a tonal baseline the model can reference when checking subsequent drafts.
3
Draft your content as normal Write the communication using your own professional judgement. The AI is a check, not a ghost-writer.
4
Run the draft through the AI tone check Ask the AI to review the draft against the leader's established tonal profile and flag any mismatches.
5
Always review the output yourself AI will insert generic best-practice language that no experienced communicator would choose. Read every suggestion critically before accepting anything.

About Charlotte Halligan

CH
Charlotte Halligan
Comms Leader / Internal Communications Leader

Charlotte Halligan brings more than 20 years of experience in internal communications to a conversation that many IC practitioners are still approaching with caution. Over the course of her career, she has lived through numerous technology shifts and enterprise-wide implementations — giving her a grounded, unsentimental view of what actually changes when new tools arrive and what stays stubbornly the same.

She describes herself as a slow personal adopter of generative AI: she was not an early enthusiast. That makes her perspective distinctly valuable. Her turning point came when she experienced first-hand what AI could genuinely do, at which point she moved quickly. She subsequently took on a role where rolling out generative AI tools across a large, complex global organisation became a central responsibility — navigating the reality of multiple workforce types, jurisdictions, legislative requirements, and varying levels of digital readiness simultaneously with her own adoption journey.

That combination — deep IC experience, initial scepticism, and hands-on enterprise deployment — gives Halligan's practical advice on tone-of-voice replication a weight that purely technical commentary lacks. She knows both what communicators fear about AI and exactly where it earns its place in a professional's toolkit.


See also

How did an internal communications leader first find value in using AI as a sparring partner rather than a writing tool?
Charlotte Halligan found AI frustrating at first because it flattened her ideas by conforming them to generic best practice. Her breakthrough came when she began using AI as a thinking partner and sounding board rather than a content generator, allowing her to stress-test ideas and sharpen her own thinking without losing her editorial voice.
Listen to the episode on Listenly