Answer extracted from the Inspiring Industry Podcast — listen to the full episode below.
Payroll professionals in the UK collected £378 billion in taxes during the 2022 tax year, representing a massive contribution to government revenues and the funding of public services. This figure underscores the critical economic role these professionals play across the country.
The scale of this contribution becomes even clearer when you consider the scope of the workforce involved. There are over 100,000 people working in payroll across the UK, each one responsible for ensuring accurate tax collection, compliance, and the proper administration of employee compensation. It is a role that demands precision, training, and ongoing support.
According to Jason Davenport, CEO of the Chartered Institute of Payroll Professionals, this contribution was formally acknowledged at the highest levels of government. The Chancellor of the Exchequer, Jeremy Hunt, issued a thank-you to payroll professionals recognizing their vital work in maintaining the integrity of the UK tax system and supporting the economy.
The responsibility placed on payroll teams extends far beyond simple number-crunching. Each decision, each calculation, and each process they manage directly impacts the financial health of businesses, the livelihoods of employees, and the resources available for public services. Getting payroll right is non-negotiable, as errors can cascade through entire organizations and create compliance issues.
Yet these professionals often work behind the scenes without the recognition afforded to other business functions. As explored in this episode, Davenport emphasizes that payroll teams must be properly trained, qualified, and supported by their employers. The stakes are simply too high for anything less than full organizational commitment to their development and wellbeing.
"Payroll professionals should be celebrated every day. Is your payroll team trained and qualified and are they supported properly?"
Jason Davenport — CEO of the Chartered Institute of Payroll Professionals. With over a decade spent in construction managing in-house payrolls, Davenport transitioned to business process outsourcing, serving as associate director and director at CMG (later acquired by Logica, now CGI). He led shared service centers delivering payroll services across up to 127 countries, spanning Europe, Asia, and North America. After serving as non-executive director and board member of CIPP from 2012 to 2021 and running his own consultancy, he assumed the CEO role. He also mentors SMEs through the UK government's Be the Business scheme.
To understand the full scope of Davenport's vision for elevating the payroll profession, including the specific challenges he sees within the industry and how the CIPP is addressing them through education and membership programs, the complete episode provides far richer detail than this answer alone can capture.
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