Answer extracted from the Guy Kawasaki's Remarkable People podcast — listen to the full episode below.
AI can strengthen Wikipedia's integrity by automatically verifying whether cited sources actually support the claims made—while keeping human editors in final control. Agentic AI systems could work like junior Wikipedians, writing content, checking sources, and flagging unsupported sentences around the clock, but only after community review before publishing.
The core tension is real: Wikipedia must remain a human-driven encyclopedia built on trust, not become another commodity product churned out by a language model. As explained in the episode, the challenge is leveraging AI's speed and scale without diluting the editorial judgment that has made Wikipedia reliable for over 25 years.
The first approach is relatively narrow: AI as a claims checker. Wikipedia articles already cite sources; an AI system could systematically verify that footnotes actually support what the article claims. This catches a subtle but widespread problem—a source quoted out of context or a claim that drifts from what the citation really says. No new content needs to be written; just accuracy auditing.
The second path is more ambitious. An agentic AI system working 24/7 could identify underrated articles, draft improvements, verify sources, and cross-check whether sentences are genuinely supported by the evidence. Wiki Project Bridges and similar community initiatives could deploy these agents to close gaps—particularly in coverage of less-documented regions and topics. The key safeguard discussed in the podcast is that human editors must review all changes before they go live, maintaining the human judgment that defines Wikipedia.
"We want to preserve what's human about Wikipedia. We want to preserve the trust."
Jimmy Wales — Founder of Wikipedia, a global collaborative encyclopedia with nearly 6 million articles in English alone. Wales has led Wikipedia's evolution from a scrappy early project to a comprehensive reference work consulted by hundreds of millions of people monthly, while stewarding editorial standards that balance openness with reliability across thousands of volunteer communities.
Real-world tests already hint at where AI adds value. As detailed in the conversation, German Wikipedia editors once used computational tools to identify fabricated book references inserted by a single user—catching errors that manual review would have missed. An AI system tuned specifically to Wikipedia's editorial standards could scale this kind of forensic integrity work globally.
The ethical line is sharp: AI as a tool for human editors, never as the final authority. Wikipedia's trust rests on the principle that real people have read, debated, and verified what appears on the page. AI can accelerate source-checking and surface errors faster, but the moment Wikipedia publishes AI-written content without rigorous community vetting, it becomes something else entirely—a convenience service, not an encyclopedia built on collective knowledge-making.
One of Wikipedia's hardest problems is uneven coverage. Topics in wealthy countries, famous historical events, and mainstream technology get thousands of editors; emerging regions, minority languages, and niche specialist knowledge lag far behind. An AI agent working within a structured review system could help close that gap by drafting articles in lower-coverage domains, with human experts then fact-checking and refining the work.
This is not about replacing Wikipedians—it is about multiplying their impact. A human expert with limited time can review and improve AI-drafted content far faster than writing from scratch, freeing them to tackle deeper editorial questions like tone, balance, and context that machines cannot judge alone.
AI hallucination is particularly bad on obscure topics. When you ask about something famous like where Taylor Swift was born, an AI can get it right, but on lesser-known subjects, accuracy drops significantly.
Wikipedia was never as bad as people thought and isn't as good as they think. Even in the earliest days, people were thoughtful, kind, and trying to do the right thing within their understanding.