What is the difference between reaction and response in receiving and giving feedback according to combat helicopter pilot training?

In short

Reaction occurs when you do not know your filters and emotions, causing you to react immediately on feeling.

Guest, Combat Helicopter Pilot, Keynote Speaker, Behavioral Psychologist at The Boost Company · Mastering Stress and Leadership in Business | Redefine Growth # 19 · Redefine Growth · answer at 9:10

Key takeaways

• Reaction occurs when you do not know your filters and emotions, causing you to react immediately on feeling.

Quote to remember

“We all are about the content and how well you know your content, but what's deciding what the output will be is the human factor on it.”

The full answer · about 4 min

Reaction occurs when you do not know your filters and emotions, causing you to react immediately on feeling. Response requires knowing your behavioral filters and how you act, allowing you to respond with more ease and effectiveness. You must know your behavioral insights from yourself first before you can give feedback to others; if you react immediately to criticism, you are not ready to give feedback.

Key facts

• 20 years as an air force pilot
• About 15 combat helicopter pilots in the Netherlands over 25 years
• 95% of classroom training content is forgotten immediately upon leaving
• Ages zero to seven years: where early behavioral patterns form
• Age three to four: when visual memory formation begins in the brain

People, companies and topics mentioned

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