Why does Mallory McCaffery still perform waxing services despite owning The Bald Kitty Club?
Answered at 6:42 in Building a Team and a Brand with Mallory McCaffery of The Bald Kitty Club · Grit Won't Quit
Why does Mallory McCaffery still perform waxing services despite owning The Bald Kitty Club?
Mallory continues to wax clients because she loves her job so much she would do it for free if she could. She values the 20-minute personal connections with long-time clients—some of whom have been with her for eight years—viewing these as refreshing interactions where she catches up on their lives and maintains deep professional relationships.
Full answer and detailsRead the whole answer, key facts and every other question from this episode
In short
Mallory continues to wax clients because she loves her job so much she would do it for free if she could.
Mallory McCaffery, Owner at The Bald Kitty Club · Building a Team and a Brand with Mallory McCaffery of The Bald Kitty Club · Grit Won't Quit · answer at 6:42
Key takeaways
- Mallory continues to wax clients because she loves her job so much she would do it for free if she could.
Quote to remember
“I would do it for free if I could. I love my job.”
— Mallory McCaffery
The full answer · about 2 min
Mallory continues to wax clients because she loves her job so much she would do it for free if she could. She values the 20-minute personal connections with long-time clients—some of whom have been with her for eight years—viewing these as refreshing interactions where she catches up on their lives and maintains deep professional relationships.
Key facts
- The Bald Kitty Club has been in operation for over one year
- Mallory has been in business for over three years total
- She worked at a corporate franchise for approximately four years before starting her own business
- The Bald Kitty Club has four waxing professionals working simultaneously across four treatment rooms
- Some of Mallory's long-time clients have been with her for approximately eight years
People, companies and topics mentioned
More answers from this episode
- 0:42What motivated Mallory McCaffery to leave a safe corporate job and take the risk of opening her own business?
- 1:13How did Mallory McCaffery transition from working at a corporate waxing franchise to starting The Bald Kitty Club?
- 4:57How many waxing professionals work at The Bald Kitty Club and what are Mallory McCaffery's growth plans?
- 6:31What hiring strategy did Mallory McCaffery use to build her team at The Bald Kitty Club?